James Melzer

Director, UX
Eightshapes since 2009

As a UX designer and team lead, James connects business leaders, designers and developers to design the best solutions. James’ 18 years of experience includes large-scale information architecture, search, responsive design, and creating living style guides for design teams.

James has led accounts and projects with diverse clients in industry, education, government, and civil society, on projects such as:

  • Led a design system team that helped a financial institution realize its efficiency and quality goals.
  • Built and governed a design system to achieve brand cohesiveness across dozens of vendor and in-house teams with over a hundred native apps.
  • Facilitated c-suite ideation toward an app's MVP, then led the team to realize the concept via prototypes.
  • Led the research and design team to overhaul the federal government's assistance for victims of identity theft.

James designed navigation schemes for several of the world's largest companies and organizations. He relishes thorny information architecture problems, leveraging years of experience and a Master’s Degree in Library/Information Science from the University of Maryland.

  • 2018

    • Software firm design system
      System Lead of blended 8S/client team
    • Pharmaceutical firm design system
      System Lead of 8S team
    • Financial firm design system
      System Lead of blended 8S/client team
    • Non-profit design system
      System Lead of blended 8S/client team
  • 2017

    • Discovery Education design system
      System Lead of blended 8S/client team
    • Wells Fargo navigation scheme
      Information Architect
    • World Bank design system & product design (2)
      System Lead & Design Lead
  • 2016

    • Discovery Education design system
      System Lead of blended 8S/client team
    • NetApp navigation scheme
      Information Architect
    • World Bank navigation scheme
      Information Architect
  • 2015

    • HealthMine product design
      Design Lead
    • Identitytheft.gov product design
      Design Lead of blended 8S/Vendor team
    • Marriott navigation scheme
      Design Lead
    • The Ritz-Carlton responsive refresh
      Design Lead
  • 2014

    • Cisco apps design system & product design (8)
      System Lead of a blended 8S/client team & Design Lead
    • Marriott design system & product design (2)
      System Lead of Blended 8S/client team & Information Architect
  • 2013

    • Cisco apps design system, product design (10), & Site Search
      System Lead of a blended 8S/client team, Design Lead, & Information Architect
    • Marriott design system
      System Lead of Blended 8S/client team
    • NetApp navigation scheme
      Design Lead
  • 2012

    • Cisco apps design system, component library, product design (10), & Site Search
      System Lead of a blended 8S/client team, Design Lead, & Information Architect